Add as Friend

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grif.griffith's picture
Add as Friend

Trying to get some initial setup done and don't quite have everything setup yet. We've got two accounts for the two locations setup. When we find the other person and click "Add as Friends" nothing really seems to happen. The other person doesn't see a friend request and I don't see one when they do the same actions.

Do the jamLinks need to be connected to the network as well? Do they need to be activated to where the Run light is green to get connected as friends?

caguayo's picture
Wow, no answer from the company, that's appalling. You should see friend requests in the system, either under My Network or Messages - not sure why you don't.